FAQs

Return Policy

Unfortunately, we cannot process any returns or exchanges at this time. All Sales Are Final

 

How long will my order take to process? 

Order processing will take 3-5 business days after your order is received. Orders placed on the weekends will be processed the following business day 

 

How long will shipping take?

Orders will ship 3-5 business days after your order is processed.

Transit times vary depending on a few factors, including but not limited to: 

  • Total distance between us and you
  • What delivery method you choose 

 

How much will shipping cost?

All shipping rates will vary depending on a few different factors, some of which include: 

  • Selected shipping method 
  • Total weight of package 

At this time we can only ship orders inside the USA 

 

What’s the difference between Processing and Shipping my order?

Order processing is how long it takes for us to package and get your order to the carrier service. Shipping is how long it takes for the carrier service to deliver your package! We have no control over how long it may take for the carrier service to actually deliver your package, we are also NOT responsible for any lost, stolen, or damaged items that may occur in transit

 Be mindful that most carrier services do not deliver on most USA Holidays

 

Do you offer International Shipping?

Yes, we now offer International shipping to Canada & The United Kingdom! We are NOT responsible for any duties, taxes, or fees that may occur in your country  

 

When can I contact Customer Service?

We’re available by email Monday-Friday, 9 a.m. – 5 p.m. EST (Please allow 24-48 hours for a response)

 

Are your products cruelty-free and vegan friendly?

Yes! All of our products are cruelty free and vegan friendly 

 

[Last Updated: 11/17/2022]